One predictable price. Every desktop, fully managed.
A single all-inclusive plan covering Microsoft 365, hardware, security and support for every user in your organisation. Built for Australian businesses, delivered nationwide.
- 24/7
- Staffed helpdesk
- 8
- States & territories
- 100%
- All-inclusive
THE QUOTE
All-inclusive, per user, every month.
No tiers, no bolt-ons, no surprise invoices. One rate covers the licence, the device, the security and the people behind it. You scale the seat count up or down as your team changes.
- Microsoft 365 licensing & management
- Business-grade device, leased & maintained
- 24/7 staffed helpdesk
- Managed endpoint security & encryption
- Onboarding & offboarding per user
- Patching & update management
- National remote & on-site support
- Identity & access management
Billed monthly in AUD, excluding GST. Minimum term and seat counts agreed in your engagement.
- Microsoft 365 licence + management
- Leased business-grade device
- 24/7 helpdesk & national support
- Security, patching & lifecycle ops
No commitment to view the full scope below.
SCOPE OF SERVICES
Everything a desktop needs, under one agreement.
Five service areas, each fully owned by our team. Below is exactly what the $80 per user covers.
Microsoft 365 management
Your entire productivity and identity stack, owned end to end. We manage licensing, mailboxes, collaboration and the security policies that keep them safe.
- Licensing
- Right-sized license assignment and true-up reviews so you never over-pay for seats you don't use.
- Email & Exchange
- Mailbox provisioning, shared mailboxes, distribution groups, anti-spam and mail-flow rules.
- Collaboration
- Teams, SharePoint and OneDrive set-up, governance and file-sharing controls.
- Security policies
- Conditional access, MFA enforcement, DLP and baseline hardening across the tenant.
PC use & devices
Hardware handled as a service. We provision, lease and retire every device, and configure both physical and virtual desktops to a consistent standard.
- Hardware provision
- Business-grade laptops and desktops sourced, imaged and shipped ready to log in.
- Lease
- Predictable per-device leasing folded into the monthly fee, no large capital outlay.
- Lifecycle management
- Refresh cycles, warranty tracking and secure disposal of retired equipment.
- Desktop config
- Standardised builds for virtual desktops and local machines, kept in sync automatically.
DEVICE LIFECYCLE
National coverage
Comprehensive support across Australia. Wherever your people work, remote support is immediate and on-site help reaches every capital and regional centre.
- Every state & territory
- Coverage from Perth to Hobart, including regional offices and remote teams.
- Local time zones
- Support aligned to AWST, ACST and AEST so help arrives within your working day.
- On-site dispatch
- A vetted technician network for hands-on work where remote tools can't reach.
- Single point of contact
- One account team and one phone number, no matter how many sites you run.
SUPPORT FOOTPRINT
Lifecycle operations
The full employee technology journey, run for you. Onboarding, offboarding and identity are handled the same careful way every single time.
- Onboarding
- New starters get accounts, licenses and a configured device before day one.
- Offboarding
- Access revoked, data preserved and hardware recovered the moment someone leaves.
- Identity management
- Joiner, mover and leaver workflows tied to your directory and access reviews.
- Tech assistance
- Offsite and onsite help for moves, setups and the things that need a person.
IDENTITY WORKFLOW
AutomatedOther managed services
The always-on layer underneath everything: a staffed helpdesk around the clock, modern endpoint protection and disciplined patching.
- 24/7 helpdesk
- Live support every hour of every day, with response times you can hold us to.
- Cyber security
- Endpoint detection and response, threat monitoring and incident handling.
- Endpoint protection
- Managed antivirus, disk encryption and device compliance enforced fleet-wide.
- Patching
- Operating system and application updates tested and deployed on a steady cadence.
NATIONAL COVERAGE
Support that reaches every corner of Australia.
Remote support is always one call away, and a national technician network puts hands-on help within reach of every metro and regional site. Your team gets the same standard whether they sit in a Sydney tower or a Kalgoorlie depot.
WHY MERIDIAN
A managed desk built to win - and keep - your trust.
We respond to RFPs the way we run accounts: clearly, completely and with nothing hidden in the fine print.
- Security as standard
- MFA, encryption and endpoint detection are switched on for every seat, not sold as an upgrade.
- Response you can hold us to
- Documented response targets and a 24/7 staffed desk, with monthly reporting on how we tracked against them.
- Predictable to run and budget
- One per-user rate that scales with headcount, so finance can forecast IT spend to the dollar.
NEXT STEP
Accept the proposal or ask a question.
Send your details and an estimated seat count. We'll come back with a tailored statement of work and an onboarding date, usually within one business day.